Integrations

UNIFIEDBRIDGE integrates seamlessly with business systems, CRM platforms, and telecom environments to create unified, automated, and scalable communication workflows.

What Are Telecom Integrations?

Telecom integrations connect your voice and messaging infrastructure with business applications, enabling centralized data, automation, and improved operational efficiency.

Why Integrations Matter

  • Automated workflows and reduced manual effort
  • Unified customer interaction data
  • Improved response times
  • Better visibility and reporting

CRM & Helpdesk Systems

  • Automatic call and interaction logging
  • Click-to-call from CRM records
  • Screen pop with customer details
  • Faster issue resolution

Custom API Integrations

  • REST-based APIs
  • Custom workflow automation
  • Real-time call and messaging control
  • Scalable and developer-friendly

Billing & Analytics Platforms

  • Usage-based billing integration
  • Call cost and traffic analysis
  • Performance and quality insights
  • Revenue and margin visibility

Third-Party VoIP Systems

  • SIP-based interoperability
  • PBX and softswitch compatibility
  • Multi-vendor and hybrid environments
  • Easy migration and expansion

Why UNIFIEDBRIDGE Integrations?